Overview

At Badaz Technologies, we take pride in delivering professionally refurbished laptops that are reliable, tested, and ready to perform. To ensure peace of mind, every laptop includes a 30-day limited hardware warranty from the date of delivery.

✅ What’s Covered:

  • Internal hardware defects (e.g., motherboard, RAM, SSD failure)
  • Display issues not caused by physical impact
  • Power and charging failures
  • Battery not holding charge for at least 30 minutes

If your laptop develops a covered fault within the warranty period, we will repair, replace, or refund it at our discretion.

To file a warranty claim, contact us via WhatsApp or email with your receipt, service tag, and a short description of the issue.

❌ What’s Not Covered:

  • Physical damage (drops, cracks, liquid exposure, etc.)
  • Software problems (viruses, operating system errors, third-party apps)
  • Cosmetic wear and tear (scratches, faded keys, minor dents)
  • Damaged ports, hinges, or accessories due to mishandling

⚠️ Return Policy

We only accept returns for products with defects covered under warranty. We do not accept change-of-mind returns or exchanges.

Products returned must:

  • Match the original condition
  • Include all accessories and original packaging
  • Be returned within the 30-day warranty window

Courier costs for returns may be covered within Harare. For locations outside Harare, return shipping is the customer’s responsibility.

💬 Need Help?

We’re happy to assist with any issues or questions.

WhatsApp: ‭+263 786061159‬
Email: [support@badaztech.co.zw]

Badaz Technologies — Smart Tech. Smart Price.