At Badaz Technologies (Private) Limited (“Badaz Tech”, “we”, “us”), we are committed to safeguarding the privacy and security of your personal information. This policy outlines the types of data we collect, the purposes for which we use it, and the controls you have over your personal information when engaging with our website (www.badaztech.co.zw) and associated services.

1. Information We Collect

We collect and process the following categories of personal data:

  • Contact information such as your full name, phone number, email address, and physical delivery address
  • Transactional and billing data (note: payment details are securely processed via external PCI-compliant gateways)
  • Order history and purchase behavior
  • Technical data, including IP address, browser type, and usage patterns collected through cookies and web analytics tools

2. Purposes of Data Processing

We utilize your personal information for the following legitimate business purposes:

  • Order fulfillment and logistics coordination
  • Customer support and post-sales communication
  • Continuous optimization of our website and service delivery
  • Delivery of transactional emails (e.g., receipts, order updates) and promotional material (with your prior consent)
  • Legal compliance and record-keeping obligations

3. Data Protection Measures

We maintain technical and organizational safeguards to ensure the confidentiality and integrity of your personal data. These include:

  • SSL encryption protocols for secure communication
  • Use of industry-standard, third-party payment providers
  • Internal data access controls and regular administrative reviews

4. Data Sharing and Disclosure

We do not sell or lease your personal data. Limited disclosures may occur under the following circumstances:

  • Payment processors to execute secure transactions
  • Courier and delivery partners to complete orders
  • Regulatory or governmental bodies when disclosure is required by law

5. Use of Cookies and Analytics

Cookies are employed to enhance your browsing experience and support site functionality. Specifically, we use cookies to:

  • Monitor traffic and user interaction via analytics tools
  • Enable session-based features like login and shopping cart functions You may manage or disable cookies through your browser settings, but this may impair certain site features.

6. User Rights and Choices

You retain control over your personal information. Your rights include:

  • Requesting access to or correction/deletion of your stored data
  • Opting out of marketing communications
  • Requesting a copy of your data in a portable format To initiate any of these actions, please email support@badaztech.co.zw.

7. Third-Party Services and External Links

Our website may contain hyperlinks to third-party platforms. We are not responsible for the content or privacy practices of those external sites and encourage you to review their policies independently.

8. Policy Updates and Notifications

We reserve the right to amend this Privacy Policy as necessary to reflect changes in legal requirements or our business operations. Updates will be published on this page with a new effective date.

9. Contact Information

For questions or concerns regarding this policy or your personal data, please reach out to:

Badaz Technologies (Private) Limited
Email: support@badaztech.co.zw
Phone: +263 786061159 (WhatsApp)

By continuing to use our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.