Overview
At Badaz Technologies, we take pride in delivering professionally refurbished laptops that are reliable, tested, and ready to perform. To ensure peace of mind, every laptop includes a 6 months limited hardware warranty from the date of delivery.
✅ What’s Covered:
- Internal hardware defects (e.g., motherboard, RAM, SSD failure)
- Display issues not caused by physical impact
- Power and charging failures
- Battery not holding charge for at least 30 minutes
If your laptop develops a covered fault within the warranty period, we will repair, replace, or refund it at our discretion.
To file a warranty claim, contact us via WhatsApp or email with your receipt, service tag, and a short description of the issue.
❌ What’s Not Covered:
- Physical damage (drops, cracks, liquid exposure, etc.)
- Software problems (viruses, operating system errors, third-party apps)
- Cosmetic wear and tear (scratches, faded keys, minor dents)
- Damaged ports, hinges, or accessories due to mishandling
⚠️ Return Policy
We only accept returns for products with defects covered under warranty. We do not accept change-of-mind returns or exchanges.
Products returned must:
- Match the original condition
- Include all accessories and original packaging
- Be returned within the 6 months warranty window
Courier costs for returns may be covered within Harare. For locations outside Harare, return shipping is the customer’s responsibility.
💬 Need Help?
We’re happy to assist with any issues or questions.
WhatsApp: +263 786061159
Email: [support@badaztech.co.zw]
Badaz Technologies — Smart Tech. Smart Price.